What do you look for in a painting contractor? How about an outstanding customer service award from Angie’s list? D’franco Painting & Wallpaper has now won the 2016 super service award from Angie’s List!
D’franco Painting & Wallpaper Earns Esteemed 2016 Angie’s List Super Service Award
Award reflects company’s consistently high level of customer service
D’franco Painting & Wallpaper has earned the home service industry’s coveted Angie’s List Super Service Award, reflecting an exemplary year of customer service to members of the local services marketplace and consumer review site in 2016. Read on to see why we received an outstanding customer service award!
This achievement is particularly significant as Angie’s List experienced unprecedented member growth in 2016. More than 1.6 million consumers, many of whom were eager to quickly hire highly qualified service pros, joined Angie’s List after the company added a new, free membership tier.
“Companies that can meet higher demands without missing a beat in their exemplary performance standards truly do stand apart from their peers,” said Angie’s List Founder Angie Hicks. “Only a fraction of the Painting and Decorating companies in Chicagoland area and Suburbs were able to do it.”
Angie’s List Super Service Award 2016 winners have met strict eligibility requirements, which include an “A” rating in overall grade, recent grade, and review period grade. The SSA winners must also be in good standing with Angie’s List, pass a background check and abide by Angie’s List operational guidelines.
“We are honored and grateful to earn this award. We take each job with the intent of having fun, earning a customer’s trust, helping each customer create the look, feel and space they are looking for. We ask for reviews from every customer and are blessed when we receive them. I want to thank all of our past customers for their trust and words of kindness, we look forward to keeping that trust and having the opportunity to serve them in the future.”
– David Cook, owner D’franco Painting & Wallpaper
Service company ratings are updated daily on Angie’s List as new, verified consumer reviews are submitted. Companies are graded on an A through F scale in areas ranging from price to professionalism to punctuality.
For more than 21 years, Angie’s List restricted access to its verified reviews to consumers who paid membership fees. When the company removed that barrier, some companies worried that the new, nonpaying members would not be as engaged as members of the past. Experience has shown, however, that these newly added members are just as engaged – across all age groups – as prior members. Also, because the company continues to adhere to its review verification process, there has been no degradation of review quality.
“The biggest change at Angie’s List is that we are connecting even more consumers to high quality service professionals,” Hicks said. “And that’s good for everyone.”